Otlob - Online food delivery App Reviews

I used to added your original site to my iphone home screen as a bookmark but now you make your own iphone app thank you very much!!! Wish you best luck and hope to see " otlob mall " too on app store!!!

All menus has no options it must have

Good app. But some restaurants are missing.

Easy to use nice app

Used to be a good app. Now it takes them 40 mins to confirm your order even then you have to follow up on chat and then they confirm. Staff is lazy and not doing their job. Chat not working properly either you cant see your lines only responses. Management needs to fix and they should compensate customer when they screw up. Order directly would be easier

Great app, great service...keep it up Otlob.com team

Perfect

Very convenient and user friendly. The otlob team is extremely professional through email and phone as well! Please add more restaurants in the Tagamo 1 area!

Great idea poorly executed and now made worse. Start over and maybe I will come back.

This new update is awful. When you place an order, it says they are contacting the restaurant and it may take up to 5 minutes. This is a lie! It took 17 minutes for my order to be placed. Then, the restaurant changed the delivery time from 60 minutes to 95 minutes. As I did not want to wait this long, I tried to cancel the order but there is no option to do this. As well, if you add an item to your basket before ordering and change your mind, there is no way to remove the item from your basket. A bad app update!

Cannot add comments to a specific item. Cannot re-order a previous order or fill the cart with a previous order. Cant chat to customer agent. App doesnt remember previous order address.

I use it 2-3 weekly Although having a more updated menu would be much greater

Alot of missing items from some restaurants menus

Great app for Egypt. Takes all the hassle out of ordering food. Plus they track your order and call to make sure you got your food. Great experience. Thanks!

Its an amazing app. Thnxxxxx

This is a very reliable and hassle free app. The suggestions of restaurants in ur area are very accurate. Contains all needed info. Very good UI. Very good CS. I stopped calling any hotline for ordering food. I completely rely on Otlob!

Like the improvement, the speed of placing an order is reduced tho. Next thing you must work on: improving search!

Complicated

I only have one concern about the new version, many restaurant has gone out from the list in "sheikh Zayed" area. Other then that everything is cool.

I love using otlob, i think i use it everyday.. It took me a while to get the hang of your old app. Now after the acquisition, the new app is really buggy and somehow its even MORE unintuitive than the old version! Not to mention that I cant now cancel an order that i placed wrong or something.. You even removed the best bit from both the app and the website the comment per item!! It needs an overhaul not just a facelift.. Just lessen the "click to order time" How many clicks i must make to make my order is immense!